Booking Conditions


A valid phone number and e-mail address is required to secure your booking.


For MPESA and AIRTEL Money, a valid registered phone number is required for the transaction to be made. The owner of the mobile number being used for the booking will be issued with a text message with instructions on how to complete the payment process.

If you choose to pay online for your booking, a valid credit/debit card (Visa, Visa Electron, MasterCard) must be used at reservation time.

Payment authorization is done by an external process and ATS Travel LTD is not responsible for using credit/debit cards that are not valid, or for their misuse. In case your online payment was not confirmed, you should address to the issuing bank of your credit/debit card.